Halo Alert Demonstration
── 2. Customer Pain ──
Expeditionary Innovation
Preface
1
Expeditionary Innovation
2
Organize for Innovation
Choose Your People
3
Cast a Wide Net
4
Commit to Your People
5
Test Your Access
Find and Validate Pains
6
Explore the Community
7
Hypothesize Customer Pain
8
Validate Customer Pain
Build and Test Solutions
9
Ideate Many Solutions
10
Hypothesize a Good Solution
11
Test Solutions with Prototypes
12
Succeed with Expeditionary Innovation
Experimentation Toolkit
── Experimentation Templates ──
Primary Experiment Template
Supporting Experiment Template
Experiment Log Tracker
── People Guides ──
People Divergence Sprint
People Convergence Guide
Access Test Guide
── Pain Guides ──
Conversation Guide
Observation Guide
Role Play Guide
Survey Guide
Secondary Research Guide
── Solution Guides ──
Halo Alert Demonstration
── 1. People ──
People Divergence Sprint
Bias Check
Draft Access Notes
Choosing the Right People
Access Test
── 2. Customer Pain ──
Conversation Guide
Supporting Experiment — Sarah Thompson Interview
Conversation Transcript: Sarah Thompson
Supporting Experiment — Emily Rivera Interview
Conversation Transcript: Emily Rivera
Observation: Morning Subway Exit (8 AM, Manhattan)
Observation: Evening Subway Exit (8 PM, Manhattan)
Observation: Evening Subway Exit (8 PM, Manhattan)
── 3. Solution ──
References
Halo Alert Demonstration
── 2. Customer Pain ──
── 2. Customer Pain ──
Demonstration of finding and validating pain for Halo Alert
Access Test
Conversation Guide